Lal Tandoori
Address: 156 High Street, Auchterarder, PH3 1AD
Contact: 01764 663111
Introduction
Your privacy is important to us at Lal Tandoori. We are committed to protecting your personal information and being transparent about how we handle your data. This Privacy Policy outlines how we collect, use, and share your personal information when you place an order through our online ordering platform.
Information Collected
When you place an order online, we may collect the following information:
- Your full name
- Contact details (email address, telephone number)
- Delivery address
- Order details and history
- Payment amounts
- Any custom notes or instructions you provide with your order
Purpose of Data Collection
We collect and use your personal information for the following purposes:
- To process, manage, and fulfill your orders
- To ensure accurate and timely delivery
- To communicate order updates and essential service information
- To send marketing and promotional messages, with your consent
- To improve our customer service and ordering experience
Sharing Your Information
We may share your personal information with trusted third parties for the purposes outlined above:
- Online Ordering System Provider: To manage and process your order securely
- Delivery Drivers: To ensure successful delivery, we share your name, phone number, and delivery address
We do not sell or share your information with third parties for unrelated marketing purposes without your explicit consent.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity – to handle and fulfill your order
- Legitimate interests – to manage orders and improve our services
- Consent – for sending promotional communications
Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccuracies in your data
- Request deletion of your data (subject to legal obligations)
- Restrict or object to certain types of processing
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the details provided above.
Retention of Your Information
We retain your personal information only as long as necessary for the purposes stated, typically up to 24 months, unless a longer retention period is legally required.
Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Changes to this Policy
This Privacy Policy may be updated periodically. Any updates will be posted on our website with the revision date clearly stated.
Contact Information
If you have any questions or concerns about how we handle your personal data, please contact:
Lal Tandoori
156 High Street, Auchterarder, PH3 1AD
Telephone: 01764 663111